Important Health and Safety Information

1. The information that we offer involves lifting, pushing and pulling heavy weights and your own bodyweight, as well as other strenuous exercises.

2. While we take all reasonable precautions to ensure that our Services are delivered to applicable standards of health and safety, the human body is complex and unpredictable and so, as with any form of exercise, our Services carry an inherent risk of minor and serious physical injury. Due to these risks we strongly recommend that you consult a competent, qualified doctor before you start using our Services to identify any Health Issues that you may have and to make sure that the information we provide (including exercise and nutrition guidance) are appropriate for you.

3. Any advice that you receive from us only relates to exercise and nutrition for body composition. Our advice is not a substitute for medical advice from a doctor or from a physiotherapist, osteopath, medical nutritionist, dietician or other therapist.

4. If you do have Health Issues we may need guidance from your doctor as to how we deliver the Services, before you commence them.

5. If you suffer death or personal injury in connection with the Services, but this could have been avoided (or its effects reduced) if you had provided us with adequate information about your Health Issues or if you had consulted with a doctor, we will not accept any liability for death or personal injury which could have been so avoided (as the cause of death/injury would not have been a result of our negligence).

Liability for Things That Go Wrong

6. You enter into this contract with us as a consumer. This contract does not create any liability (directly or indirectly) between us and any business that you work for, or which you own. Or, any client of such a business. We therefore exclude all business-related liabilities which could potentially arise in relation to the Services.

7. For all other losses which you suffer as a result of our acts or omissions (i.e. all except from death or personal injury), our liability towards you is capped, in financial terms, at the level of any applicable insurance policy which we have in place (we will take out insurance policies which are appropriate to our business and the risks we face).

Your Personal Information

8. Please refer to our Privacy Notice which outlines the data we collect from you and how we manage it.

Photographs and Videos

9. For all Services that we deliver, we may take photographs or film the session which takes place to track your progress or help advise on how to improve your exercise technique. By purchasing Services, you consent to us using these images and videos in our online and paper marketing if we choose to. If you are unhappy with this at any point, please tell us and we will either not publish the images or videos or take reasonable steps to ensure that people cannot identify you.

Prices and Payment

10. All payments must be made in full before any services are delivered.

11. All fees paid for Services are non-refundable.

12. Our prices for all Services are reviewed regularly and so the price for renewing a package may sometimes be greater than the price of the previous package.

Cancellations – Packages

13. You may cancel the Services by cancelling your subscription. You must give one months notice.

14. The fees that will become payable in the event that your Services package is cancelled early are the full-price for all Services that we have delivered to you.

LSX Method

15. After you have signed up for LSX - Method, you will receive access to the workout of the month. This will be updated to a new set of workouts each calendar month.

16. All of the exercises which our PTs will recommend are safe, provided that they are executed properly. Due to the inherent nature of Online Personal Training, we cannot assess your skill and competence with a given exercise. You therefore follow the PTs training programme entirely at your own risk, insofar as the quality and maintenance of the equipment you work out with is concerned and how you execute the exercise. Please, be aware of your limits and if uncertain about or unfamiliar with an exercise, seek the assistance of someone competent and qualified who is local to you to supervise the exercise until you understand how to do it properly. Some Online Personal Training Clients book one-off Personal Training sessions with us for this purpose (you are welcome to do so).

Subcontractors

17. We reserve the right to sub-contract Service provision to other companies and individuals (including PTs) to satisfy our obligations to you. You will not have any direct contractual relationship with any such subcontractor or PT in relation to the Services and you will not have to worry about managing them.

Legal Interpretation

18. The language of this Agreement has been written with the consumer in mind.

19. To the fullest extent permissible under UK and EU law, this contract is governed by the law of England & Wales and is subject to the jurisdiction of the English courts. By buying our Services you are deemed to understand and agree to this.